We're thrilled to share that Fraxion was recognized as a Market Leader in the procurement software category of the FeaturedCustomers Fall 2024 Customer Success Report. This achievement highlights our customers' positive experiences and the commitment of our team in delivering top-tier procurement solutions.
What is FeaturedCustomers?
FeaturedCustomers, a B2B customer reference platform, helps potential buyers research and discover business software and services through vendor-validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. The platform helps by informing the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from SMBs to Fortune 500 companies.
What is a Market Leader?
A Market Leader on FeaturedCustomers is a vendor with a significant customer base and market share in their industry. These companies stand out for their exceptional performance in customer success, evident in the volume and quality of their customer testimonials, case studies, and success stories. Market Leaders also demonstrate a strong social media presence and engagement, all of which are evaluated relative to the company's size. This designation indicates that the vendor has consistently delivered value to a wide range of customers and has established itself as a top performer in its field.
The Customer Success Report ranking methodology
FeaturedCustomers' ranking system uses a data-driven approach to evaluating vendor performance. It combines customer references, market presence, and social media engagement data.
The overall Customer Success ranking is a weighted average based on three factors:
FeaturedCustomers content score evaluates the quantity, and quality of a vendor's customer references, including case studies, testimonials, and videos. It also factors in engagement metrics like profile views on the platform, providing a comprehensive measure of the vendor's impact and relevance to potential buyers.
2. Market presence
This score assesses a vendor's digital footprint, including social media followers across social media and web traffic search trends. It also considers organic SEO keyword rankings and the company's overall presence to gauge the vendor's visibility and influence in the market.
3. Company score
The key metrics that the company score measures include the total number of employees, year-over-year changes in employee count, Glassdoor ratings, and venture capital raised.
Click here to read the full report.
Fraxion continues to lead in the procurement software space
We are honored to be recognized as a Market Leader in the procurement software category of the FeaturedCustomers Fall 2024 Customer Success Report. We're dedicated to continually improving the experience for our users and creating features that support procurement efficiency, proactive spend management, and ultimately, our customers' success. To learn more about Fraxion or to view our top-rated procurement software features in action, book a demo today.
Fraxion has been recognized as a spend management category leader on GetApp. Read on for detailed information on the accolade and scoring methodology.
Fraxion has achieved recognition as a Category Leader on GetApp in the spend management software category for 2023, read more about the accolade here.
Here are four lessons you can learn from the way leading Fortune 500s manage expense reporting.