eProcurement

What to look for in e-procurement software? 12 must-have features

Last Update: June 2025

Procurement software should do more than move your process online. It should help you manage spend confidently, enforce policy, and give you visibility into every purchase. The features built into your e-procurement platform directly impact how efficiently your business operates and how confidently finance teams manage spend.

In this blog, we’ll break down 12 must-have e-procurement software features to prioritize.These features support stronger compliance and better spend decisions at every level of the procurement process.

1. Mobile-friendly and easy to use

Ease of use is the number one driver of successful adoption. Your e-procurement software should offer a clean, intuitive mobile interface that requires minimal training, even for non-technical users. A complex system delays the onboarding process, increases support tickets, and risks inconsistent usage.

Look for an eprocurement platform that:

  • Offers mobile-accessibility so users can create, review, or approve requests on the go.
  • Requires little to no training to navigate.
  • Supports self-service functionality without IT involvement.
  • Is designed with a "less is more" mindset to reduce clutter and streamline tasks.

The simpler the system, the faster it becomes part of your team's daily routine.

2. Clear communication and instant notifications

Procurement involves multiple teams: finance, operations, IT, and end users. Your software should make it easy to keep everyone in the loop at all times with real-time updates and approvals.

Top procurement solutions support:

  • In-app alerts and email notifications for approvals or flagged activity.
  • Commenting features to add context during reviews.
  • Multi-device access so no one misses a critical step.

Built-in communication ensures fast, informed decisions and fewer delays in the procurement cycle.

3. Robust supplier management

It’s important to establish control systems into who your organization buys from to reduce risk and improve cost efficiency. Your e-procurement software should allow you to:

  • Onboard and approve suppliers.
  • Maintain a centralized list of preferred or contracted vendors.
  • Direct purchases to approved suppliers only.
  • Analyze vendor spend and negotiate better terms based on volume.

When you consolidate vendors and routing purchases through approved channels, you’ll unlock cost savings and reduce the risk of working with unvetted suppliers.

4. Audit trails and risk controls

Every transaction in your system should be fully traceable. E-procurement software must provide detailed audit logs showing who submitted, approved, modified, or rejected each request (with exact timestamps). Besides this, the platform should also: 

  • Flag risky or non-compliant transactions.
  • Provide visibility into budget impact before purchases are approved.
  • Support audit readiness by documenting policy adherence.

These controls are especially important for organizations in regulated industries or those needing strong internal governance.

5. Budget visibility and control

Your procurement system should give authorized users the power to make informed decisions based on real-time budget data. That means:

  • Viewing available vs. committed budgets at the time of purchase.
  • Tracking spend by project, department, or cost center.
  • Automatically rejecting or routing requests that exceed budget limits.

When managers see how a purchase affects their budget before approving it, they’re more likely to make cost-conscious decisions and reduce overages.

6. Policy compliance enforcement

To protect margins and prevent overspending, your procurement software should embed your company’s rules directly into the process. That includes:

  • Spend thresholds for different departments or roles.
  • Pre-defined workflows based on request type or amount.
  • Mandatory fields, vendor restrictions, and documentation requirements.

Software that guides users through compliant purchasing helps reduce manual oversight while ensuring accountability across the organization.

7. Time-saving automation

Efficiency and time-to-value, two cornerstones of any procurement software, are driven by automation. The best e-procurement platforms automate:

  • Request-to-approval workflows
  • Budget validation and policy checks
  • Purchase order (PO) creation and routing
  • Invoice matching and document storage

Automation not only reduces human error. But also frees up accounts payable (AP) teams to focus on strategic initiatives like cost reduction and supplier optimization.

8. Flexible, multi-level approval workflows

One-size-fits-all workflows won’t cut it anymore. Approval workflows should be automated, with multi-level escalation and no manual intervention from the end user. Look for a platform that lets you: 

  • Configure custom workflows by department, amount, or request type.
  • Route approvals to the right stakeholders with built-in escalation rules.
  • Notify approvers via email or mobile to keep things moving.

These automated workflows drastically reduce approval cycle times, mitigate risk, and promote better audit coverage.

9. Vendor PunchOut and internal catalogs

E-procurement software with vendor catalog integrations allows you to purchase and gain access to business-only pricing and volume discounts. Your staff, for example, can access online marketplaces with thousands of products from approved suppliers within the e-procurement interface. 

To streamline purchasing and improve user experience, top platforms offer:

This allows employees to shop in a familiar environment, while ensuring every order flows through the appropriate procurement policies and approval workflows.

10. Real-time spend analytics and business intelligence

Procurement software should go beyond transactional data. The ability to analyze and report on historical and real-time data is key to understanding how your business spends money and where to cut costs. Look for platforms with:

  • Embedded dashboards showing live spend by vendor, department, or employee
  • Budget vs. actual tracking
  • Trend and exception reports to flag cost-saving opportunities
  • Exportable reports and API access for deeper analysis

With visibility into how money is spent, finance teams can identify patterns, catch overspending early, and improve future forecasting.

11. ERP and accounting system integrations

Disconnected systems waste a lot of time and resources. The ideal eprocurement platform should complement and extend cloud or on-premise ERP or accounting solutions, including:

  • ERPs (like Microsoft Dynamics, NetSuite, Sage)
  • Accounting software (like QuickBooks or Xero)
  • Payment platforms or AP systems

This ensures data flows accurately across teams. Whichever platform you choose, make sure it supports a true end-to-end procure-to-pay process.

12. Cloud-based deployment and fast implementation

Some procurement platforms can take numerous months or even years to deploy successfully. And long, complex deployments delay ROI. So choose a solution that’s:

  • Cloud-based, with rapid onboarding and minimal IT involvement.
  • Easy to configure for your structure and workflows.
  • Supported with training, updates, and ongoing security.

Cloud e-procurement solutions are scalable, cost-effective and easy to maintain. You’ll benefit from regular software updates, cloud security, disaster recovery and remote deployment options.

How to choose the right e-procurement software for your business

Now that you know which features to look for, the next step is finding a solution that fits your organization’s size, structure, and priorities. Not every platform is designed to fix your specific needs in mind. 

Consider the following during your evaluation:

  • Does it scale with your business?

Look for software that’s flexible enough to support your growth, without requiring a major overhaul.

  • Can it support your approval workflows and policies?

You shouldn’t have to change how your organization works to fit the tool.

  • Does it offer strong analytics and spend visibility?

Data should be accessible, actionable, and easy to share with stakeholders.

  • Is the deployment time reasonable?

Long implementations delay ROI. A good solution should be quick to set up and easy to roll out across the company. 

  • How easy is it for non-finance users to adopt?

Procurement software only works when people actually use it. A clean, intuitive user experience (UI) is key to adoption.

If your current system is missing these elements, or if you’re piecing things together with spreadsheets, emails, and disconnected tools, it may be time to rethink your approach.

Choose e-procurement software that fits how your business works

Every feature listed above plays a role in helping your business reduce costs, improve visibility, and manage spend more effectively. If your current system is holding you back, it might be time to consider a better fit, one that adapts to how your team works and evolves with your business.

Fraxion offers a flexible, cloud-based solution with built-in controls, real-time insights, and over 50 PunchOut integrations that support your long-term procurement goals.

Curious to see how it could work for your team? Book a custom demo and see how Fraxion helps finance teams manage spend proactively and confidently.

 

FAQs

What features should e-procurement software have in 2025?

Top e-procurement software in 2025 should include mobile access, automated approval workflows, supplier management, spend analytics, ERP integrations, and built-in compliance controls. These features help finance teams increase efficiency and maintain budget oversight.

How does e-procurement software help finance teams control spend?

E-procurement platforms help finance teams enforce budgets, apply internal policies, and monitor spend in real time. With automated workflows, audit trails, and spend analytics, teams can catch issues before they impact cash flow or compliance.

What is the benefit of having automated approval workflows in e-procurement software?

Automated approval workflows reduce manual delays, route requests to the right approvers, and ensure every purchase follows internal policies. They shorten cycle times, improve accountability, and prevent overspending.

Why are real-time spend analytics important in e-procurement platforms?

Live spend analytics give finance teams the visibility they need to make informed decisions. By tracking spending by vendor, department, or employee, you can identify savings opportunities and improve forecasting accuracy.

What makes Fraxion a top e-procurement solution for mid-sized businesses?

Fraxion combines all 12 must-have features (including mobile access, multi-level approvals, vendor PunchOut catalogs, and actionable spend insights), in one cloud-based platform. It's built for fast-growing organizations that need flexibility, compliance, and control in one place.



 


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