Monson Fruit Company reduces process times from months to minutes with Fraxion
Monson Fruit Company
Industry: Agriculture | Tree Fruit
Headquarters: Selah, Washington, USA
Locations: 30+
ABOUT MONSON FRUIT COMPANY
Family-owned and operated, Monson Fruit is recognized as one of Washington State's leading packers, growers, and shippers of fresh fruit. Established over twenty-five years ago, the company is dedicated to...
ABOUT MONSON FRUIT COMPANY
Family-owned and operated, Monson Fruit is recognized as one of Washington State's leading packers, growers, and shippers of fresh fruit. Established over twenty-five years ago, the company is dedicated to...
ABOUT MONSON FRUIT COMPANY
Family-owned and operated, Monson Fruit is recognized as one of Washington State's leading packers, growers, and shippers of fresh fruit. Established over twenty-five years ago, the company is dedicated to ensuring both global and domestic deliveries of only the highest quality of products throughout the year.
Over the decades, Monson has expanded its operations and diversified its activities within the agriculture sector to ultimately include fruit growing, packing, and shipping.
BEFORE FRAXION
Monson Fruit relied on manual, email, and paper purchase orders and invoicing, which quickly became inefficient as transaction volumes grew. Their expansion to over thirty orchards in Washington and Oregon highlighted significant challenges in managing purchasing and invoices, overwhelming the accounts payable team and delaying payments by up to five months due to missing documentation. Recognizing the need for increased visibility, efficiency, and reduced administrative burden, Monson Fruit sought Fraxion's procurement software to streamline processes and support their growing operations.
Monson Fruit struggled with:
- Manual, paper-based inefficiencies: Time-consuming, error-prone processes.
- Multi-location complexity: Managing remote orchard purchasing using physical purchase order (PO) books led to misplaced paperwork, delayed orders, and reduced field-level accountability.
- Lack of spend visibility: Inadequate oversight of spend by orchard block, department, or vendor resulted in inefficiencies and missed cost-saving opportunities.
- Inability to accurately track and allocate spend: Costs were broadly categorized, making it difficult to know where funds were spent.
- Inadequate spend control: In the absence of spending controls, employees would simply purchase what they needed without considering costs, leading to unchecked and inconsistent spending.
- Manual invoice inefficiencies: Manual invoice entry took over a month, with no clear paper trail for tracking or error identification. Retrieving invoices for audits or vendor inquiries required tedious manual searches, copying, and scanning.
- Accounts payable delays: Delays, inefficiencies, and missing documentation hindered AP workflows, leading to a five-month backlog of unpaid invoices.
- Retrospective visibility: Spending could only be reviewed once invoices were received.
- Inefficient vendor management: With over 300 vendors, Monson Fruit lacked tools to identify key suppliers, consolidate spending, and negotiate better terms.
- High administrative burden: Processing growing volumes of transactions overwhelmed the AP department, limiting their ability to focus on value-driven tasks.
With Fraxion, Monson Fruit has gained:
- Field purchasing efficiency: Fraxion's mobile app has empowered field teams to manage POs in real-time, reducing errors and eliminating delays caused by misplaced paperwork.
- Mobile approvals: Simplified workflows with real-time approvals and receipt submissions, enabling faster decision-making and enhanced accountability.
- Block-level spend management: Fraxion has enabled granular visibility into spending by orchard block, enabling precise cost tracking and better budget alignment.
- Real-time tracking across multiple locations: Instant spending insights across thirty orchards and reduced errors through on-site digital order capture.
- Enhanced cost allocation: Direct cost allocation to departments and cost centers, improving accountability and transparency.
- Complete spend visibility: Fraxion ensures every dollar is accounted for at the point of purchase. With immediate visibility, Monson Fruit can track costs with precision, providing insights into profitability and identifying opportunities for cost savings.
- Cost-conscious spend control: A culture of accountability, with teams now mindful of spending thresholds, adopting more intentional, cost-conscious spending.
- Enhanced vendor management: Spend analysis tools provide insights into supplier performance, enabling vendor consolidation, and the data to negotiate better pricing, and optimize supplier relationships.
- Invoice automation: Centralized purchasing records, combined with automated workflows and approvals, have streamlined matching processes, reduced backlogs, and enhanced accuracy and compliance with AP policies.
- System integration with existing tech stack: Seamlessly integrated with Compu-Tech ERP and inventory systems, ensuring smooth workflows and data synchronization.
“With Fraxion, we now have far greater visibility into our spending—a level we never had before. Our management team can see exactly who our top spenders are, what they're buying, and how costs are allocated, it’s really changed the way we operate.”
Elizabeth Sanchez
Purchasing and Inventory Manager
The features driving efficiency and savings for Monson Fruit
Mobile app
“The app is what’s saving us right now. I can send someone out to pick up supplies, and they can create the order on their way, or at the store. I don’t have to create it for them—it’s just that simple and reliable. The app is phenomenal. Our team can literally shop, add items as they go, like putting things in a shopping cart. This app has helped us tremendously.”
“I initially thought some of our team might struggle with a mobile solution, but the simplicity made it seamless—they’ve really embraced it. Now, they’re saying, ‘I don’t know what I’d do without my Fraxion app.'"
Mobile approvals
“Now, they can snap a picture of a receipt and submit it right then and there. It’s all so much quicker than waiting four or five days to process paperwork.”
Real-time spend tracking
“Now I can see exactly what’s been spent—yesterday, today, or even five minutes ago. We used to wait months for AP to enter everything, but now it’s immediate.”
Spending thresholds
“The team is more aware of what they’re buying and why. Now, we even get calls asking if it’s okay to buy something cheaper, which is exactly the kind of conscious decision-making we wanted.”
Invoice automation
"It used to take me a month and a half just to enter invoices; now I can easily get through each one in about three to four minutes. Fraxion pulls in all the details—prices, quantities—so it’s much easier to spot mistakes. It’s made my job so much easier."
Integration with Compu-Tech ERP
"Our head of AP imports data into Compu-Tech daily, the result is seamless synchronization, where trial balances now include every line item, and it’s beautiful... and requires no intervention from my side."
"It’s so easy. No more manual data entry. With daily imports from Fraxion to Compu-Tech, the process has become seamless.”
"I process one hundred to one hundred and fifty invoices weekly myself, and the team processes even more. Now, everything that needs to be entered in Compu-Tech goes through Fraxion first. From check requests to approvals, we have full control and visibility over every step - it all flows through Fraxion."
Elizabeth Sanchez, Purchasing & Inventory Manager

Want to read the full success story?

Book a custom demo
Get in touch to discuss your organization's requirements, we'll customize a demo to your needs.
