Success story · Entertainment

Fraxion delivers speed, control, and clarity to OSN’s procurement process

Name: Fraxion
Brand: Fraxion
Rating: 4.4 (193 reviews)

OSN replaced manual, time-consuming procurement and approval processes with Fraxion’s automated spend management solution. With automated approval workflows, real-time budget visibility, and seamless Microsoft Dynamics GP integration, OSN gained the speed, control, and clarity needed to support its growth across the MENA region.

COMPANY OVERVIEW

Orbit Showtime Network (OSN) is a Dubai-based satellite television company. It serves the Middle East and North Africa region, broadcasting programming from major TV networks like Paramount Global, Warner Bros, Discovery, and the BBC, along with regional content in Arabic, Turkish and Pinoy. OSN was created through the merger of Orbit and Showtime Arabia, the two largest subscription TV networks in the region, resulting in a new holding company, Panther Media Group, which is based in the Dubai International Financial Centre.

BEFORE FRAXION

Before implementing Fraxion, OSN’s procurement and approval processes were largely manual and time-consuming. Approvals were handled through labor-intensive workflows, leading to delays and inefficiencies. Although they used Microsoft Dynamics GP for direct procurement, it lacked the tools needed for effective spend management. Approvers had no real-time visibility into available budgets, which increased financial risk and made it difficult to enforce internal controls. Valuable time and resources were consumed by routine tasks, and the organization lacked the agility and oversight needed to support its growth across the MENA region.

Challenges

OSN struggled with:

Manual inefficiencies

Routine procurement tasks were handled manually, wasting valuable time and resources on repetitive processes.

Manual approval processes

Approval workflows were labor-intensive and time-consuming, requiring excessive manual intervention and leading to delays across departments.

Ineffective spend management

The existing ERP system did not support comprehensive spend tracking or control, increasing the risk of overspending.

Limited budget visibility

Approvers lacked access to real-time budget data, making it difficult to make informed decisions before committing to spend.

Weak internal controls

Without an automated, structured approval process, enforcing compliance and managing risk was difficult.

Delayed reporting

Generating spend reports and insights required additional effort and time, limiting visibility for management.

Scalability issues

As OSN expanded across multiple international locations, manual processes made it difficult to scale operations efficiently while maintaining consistency.

Solutions

With Fraxion, OSN gained:

Automated approval workflows

Replaced manual processes with streamlined, electronic approvals, saving time and reducing delays.

Real-time budget visibility

Approvers can now view available budgets before approving spend, leading to better financial decisions.

Integrated spend management

Fraxion extends the functionality of Microsoft Dynamics GP 2016, enabling complete control over all spend types.

Improved risk management

Escalating approval levels and automated checks ensure compliance and reduce the risk of unauthorized spending.

Custom reporting capabilities

Bespoke reports provide valuable insights for management, supporting data-driven decisions.

Scalable internal controls

The system supports centralized governance while accommodating OSN’s expansion across multiple regions.

Significant time savings

Automated processes dramatically cut down the time required for procurement and invoice processing.

Elimination of paper-based workflows

Digitization has improved accuracy, reduced errors, and simplified record-keeping.

Automated approval workflows

Streamlines multi-level approvals with configurable routing rules, reducing processing time and manual intervention.

Real-time budget visibility

Displays up-to-date budget availability during the requisition and approval process, helping prevent overspending.

Integration

Enables seamless synchronization of procurement data with OSN’s ERP, eliminating duplication and manual data entry.

Requisition-to-PO automation

Users can submit, approve, and track purchase orders digitally, accelerating the procure-to-pay cycle.

Escalation rules and audit trails

Ensures strong internal controls by enforcing policy compliance and creating full transparency around all transactions.

Custom reports

Allows OSN to create tailored reports for spend analysis, management reporting, and audit support.

Accessibility

Enables team members across different locations to collaborate in a centralized system, supporting OSN’s widespread international locations.

Fraxion delivers speed, control, and clarity to OSN’s procurement process

OSN

OSN struggled with:

With Fraxion, OSN gained:

The features driving efficiencies and control for OSN

Time savings

Spend visibility

Internal controls

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